Enrollment Process Checklist
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Set up a family account
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For swimmers three years and older,
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Select an assessment time and email Admin@AquaCultureSwimSchool.com
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Visit Aqua Culture for the assessment – After the assessment, lesson time options will be offered based on age and skill level
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Swimmers six months to three years
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They do not need an assessment – they are registered in Pearl Classes, a caregiver/child program.
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Email Admin@AquaCultureSwimSchool.com, and we will provide a list of Pearl classes.
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Select a lesson time and start your aquatic education journey
Read the following information for details.
Program Information
Our curriculum is a continuous year-round program. Classes are 30 minutes once a week. We do not do sessions- we have a revolving starting time. We do not do private lessons because we believe students learn best in small groups. Class sizes are small to maximize the learning environment. We have lesson options for all levels of swimmers, from water introduction to advanced stroke development and refinement. Families start and stop at their convenience to accommodate family schedules, other sports, and activities. The tuition plans reward those with a longer, more consistent commitment to lessons. Our facility allows viewing lessons through large windows, and parents are allowed on deck to enable families to space themselves as they feel comfortable.
Infant/Toddler Lessons: Swimmers 6 months to 3 years are registered in Pearl Classes, a caregiver/child program. School Age Lessons: Swimmers three and older come in for a no-charge, no-obligation swim evaluation and registration. Children age four and younger need to wear reusable swim underwear (we prefer not to call them swim diapers) – we have these available for $14. After the evaluation, we can offer you available days and times for your child(ren)’s age and skill level. Since you have more than one swimmer, we will try to find an appropriate class for all swimmers at the same time or close together. Our enrollment is very high, and the greater the number of swimmers in your family, the more challenging it becomes to find coordinated times. Assessments are completed on an appointment-only basis. The time slots available for your child’s lesson time will be determined by their age, skill level, and schedule availability. We have a waiting list for some of the more in-demand levels and more popular times.
Adult Lessons are held on Thursday evenings at 8:00 PM or 8:30 PM or Saturday at 8:00 AM or 8:30 AM, depending on skill level. We offer adult Basic, Foundation, and advanced-level classes.
First Step – Set up a family account
Step 1: Set up or verify the family account
NEW FAMILIES, please download the iClassPro from your app store (account name: AquaCultureSwimSchool) or visit the Aqua Culture iClass Customer Portal to set up an account.
RETURNING FAMILIES signing in to the new portal for the first time: Please download the iClassPro app from your app store (account name: AquaCultureSwimSchool) or visit the Aqua Culture iClass Customer Portal. Select Forgot Password to select a new password using your email address currently on file with us. If your email is not recognized, please contact us at Admin@AquaCultureSwimSchool.com. Please DO NOT set up a new account.
Step 2: Enter or update family information
After creating your account or resetting your password, sign into your family account, accept policies, and verify your profile information. Provide financial information for future transactions via iClass; 1. Click on Payments; 2. Go to Add Payment Info and save.
Step Three: Swimmers three years and older
Register for a no-cost, no-obligation assessment: Email Admin@AquaCultureSwimSchool.com and let us know the day, date, and time when you would like to come in for an assessment. We offer assessment appointments at the following times.
Mon 12:00 PM
Fri 3:00 PM / 7:15 PM
Sat 1:30 PM
Step Three: Swimmers 6 months to 3 years
Email Admin@AquaCultureSwimSchool.com and let us know you have a Pearl swimmer. We will email you a list of Pearl Class days and times.
Tuition Options
We offer different tuition options and packages. To set up new family accounts, there is a one-time $25 family registration fee.
Monthly Auto Debit – $89 monthly and requires a 12-week commitment, depending on your sign-up date. Our experience is that if there are less than 10-12 classes, the participant and the instructor will be frustrated with the progress that can be achieved. For the monthly debit there is a 10% discount for swimmers after the first swimmer per household.
Yearly Tuition—Our most popular tuition plan with our long-term families is a Yearly Club Membership, which is $890 a year and includes credits for a swim suit, goggles, and snack credits. If you decide in your first 30 days that you are interested in Yearly tuition, just let us know, and we will apply all your initial tuition funds to a yearly tuition plan.
Drop Request Process
Drop requests should be submitted via the iClass app or our Customer Portal. Remember, accounts are debited one month in advance. (For example, if you would like to stop taking lessons at the end of March, you must submit a withdrawal form no later than the last day of January. The March tuition debit will be processed on or about February 1st.)
To submit a drop request, please:
1. Log into your account and click the MY ACCOUNT link in the toolbar at the top of the screen.
2. Click the “Enrollments” icon under the student for whom you wish to request. (NOTE: In the Mobile App, select ACCOUNT from the navigation toolbar at the bottom of the screen, select the student for whom you wish to create a future absence, and then click “Enrollments.”)
3. Click the DROP ENROLLMENT button next to the class you wish to drop to bring up the “Drop Enrollment Request” window.
4. Enter the preferred DROP DATE and any NOTES explaining why you request to drop the enrollment.
5. Click “Yes, please drop!” to submit the drop request or “Cancel” to close the window without submitting the request.
